Clearing Your Cache

CLEARING YOUR CACHE

Cache is a computer term for files stored in temporary folders that help make navigation of the internet faster.  From time to time, CM/ECF users may experience a problem seeing all categories or links. Often, the reason for this is your "cache" is full.  If you encounter this problem please take the following steps to "clear your cache."


INTERNET EXPLORER

STEP 1           Open Internet Explorer

STEP 2           Click the TOOLS pull-down menu

STEP 3           Click INTERNET OPTIONS

STEP 4           Click the GENERAL tab

STEP 5           Click DELETE FILES

STEP 6           Click DELETE COOKIES

STEP 7           Click the APPLY button at the bottom of the window

STEP 8           Click OK

STEP 9           Click the REFRESH button on your browser's toolbar

NOTE:  May need to close your browser and reopen it for the fix to take effect.